Social Media Listening Service Company in Malaysia

Monitor Your Brand On Social Media With Only The Best Social Listening Tools

Pay Close Attention And Grow Your Social ROI

In the last decade, the rise of social media has become a landscape filled with ongoing opportunities, empowering brands to reach and understand their customer base. As the saying goes, customers are always right so the best method to pay close attention to what they are saying about you all over social media platforms is by utilising proper social listening tools.

Based in Kuala Lumpur, Malaysia, our social media listening and brand monitoring services will require us to fully understand the importance of what your customer and prospective customers think about your business, products/services, content, support, etc.

The Futuristic Group has extensive experience monitoring brands’ social media profiles on customer feedback, direct mentions, and other keyword-related conversations, topics, competitors, or industries. Data-driven, we then analyse the resulting conclusions to help you determine the best way to improve your social media strategy, brand awareness and social influence.

We will continue to help you better understand your target audience and provide first-hand market intelligence by producing direct dialogue activities and using social media as a creative outlet to communicate your brand message to the masses. However, it all starts with listening, and luckily, our global influence allows us to track the digital ecosystem any time, anywhere.

Design Your Brand Identity

Leverage On Competition

The Futuristic Group will monitor your brand and help you understand what people are saying about you and what customers are saying about your competitors — providing you insightful market information. You will receive real-time updates on competitor developments and opportunities to create a new marketing strategy. Social media listening enables you to identify new potentials or threats as they arise, allowing you to prepare and respond promptly for an untarnished reputation.

Identify Brand Advocaters And Influencers

The Futuristic Group will help you figure out all the information shared regarding your brand products or services. From there, we will provide you methods on how to naturally spread positive any foreseeable news of your brand, a strategic approach to spot potential influencer relationships. For example, by identifying your brand's biggest supporters, you can reward them in various ways to carry on spreading the word about your company.

Identify Your Tribe

With social listening, our clients will have more clarity and surety on where the best opportunities lie to focus their marketing efforts and resources. Clients will know where their products or services are most debated and communicate on suitable social media platforms. With you under our wing, the best social media company in Malaysia can take your brand to where it needs to be, tastefully enchant the audience, extend your online presence to the right market and levelling up your brand to new heights.

SOCIAL LISTENING vs SOCIAL MEDIA MONITORING

SOCIAL MEDIA LISTENING

SOCIAL MEDIA MONITORING

What Our Clients Say About Us

13 reviews

EXCELLENT
14 reviews on
Ben Toh Chen Shyong
Ben Toh Chen Shyong
2022-09-07
Engaging with The Futuristic Group for Google Ads and Facebook ads marketing services has been the best choice for my company. We have achieved many milestones with the team who has been truly helpful and savvy at digital marketing. A special thanks to Yiling and Allan for the prompt guidance. I look forward to working together again. Keep up the excellent work!
Read more
Nabil Husni
Nabil Husni
2022-08-10
Working with Shamino and his digital marketing team has truly been rewarding. We appreciate their wise guidance and level of collaboration for our Google ads or ppc campaigns over the past year. Not forgetting our rebranding that took place which required professional website design and Google SEO services, all of which The Futuristic Group offers. Their commitment to grow together has been crucial for a start up such as ours as finding our way in the labyrinth of online commerce is no easy feat. We owe it to The Futuristic Group and we look forward to continue working together, achieving greater heights ⭐️✨
Read more
Yitian Toh
Yitian Toh
2022-08-01
Consider this a PSA: The Futuristic Group is the best digital marketing agency in Malaysia! I've been let down before, so searching for a professional website design and development with Google SEO services in mind has been trying.. The team at Futuristic Group is very knowledgeable, providing comprehensive proposals and solutions. Naj & Puay have been very reliable with their valuable insights on our marketing campaigns. Very glad to be engaged with them, an all-rounded digital marketing company with vast experience. I also had trouble gaining new leads via GDN ads and Google and Facebook ads. So with their recommendations and effective strategies, safe to say, my company has been on the right track since! Thank you so much; truly the best digital marketeer in Kuala Lumpur! We look forward to witnessing more splendid results.
Read more
Dawson Chong Soon Fook
Dawson Chong Soon Fook
2022-07-28
My company has been struggling in growing and attracting leads as its a niche industry. So after further discussions, we've decided to look into PPC services and Google Ads, and safe to say, The Futuristic Group is truly the best digital marketing agency in Malaysia! They have provided us with detailed strategies for advertising on Facebook, leveraging proper social media tactics to get ahead of my competitors. It has been over half a year since our partnership, and I'm so happy with the services provided. My leads and deals have increased by 45%, more than our Q1-Q2 2021 target. Thank you very much, The Futuristic Group!
Read more
Azreen Syafinaz
Azreen Syafinaz
2022-07-20
The Futuristic Group is truly the best SEO company in Malaysia! My company has been using their SEO service for more than two quarters and has already shown such significant organic results! Our account manager Yiling has been very helpful in assisting and following up with us. Clear two-way communication also with the SEO specialist too. Anything we do not comprehend will be thoroughly explained to us. We couldn't recommend The Futuristic Group enough for all your digital marketing needs. Looking forward to starting their PPC services with them too! 🤩🤩
Read more
Naim Isa
Naim Isa
2022-07-20
I was first introduced to SEO by Futuristic Group. So naturally, I had a lot of concerns as it was completely new territory for me. But the team at TFG were really helpful, and made sure I fully comprehend how it works — this really helped to manage expectations. Thanks again!
Read more
Syafiq Wazien
Syafiq Wazien
2022-06-07
Call me old fashion, but I was skeptical at first on the importance and as to whether my company really needs digital marketing. As my industry is quite competitive, I was uncertain the best strategy needed. But safe to say, six months later, I’m happy and satisfied with digital marketing services offered by The Futuristic Group. They not only gave me the assurance I need but also took the time to explain thoroughly every step of the way for the SEO services I’ve decided to invest in. I’m glad to say that Q2 performance are showing promising results. I’m looking forward to Q3 already! I would highly recommend The Futuristic Group, truly the best digital marketing agency in Malaysia.
Read more
Athirah Rahman
Athirah Rahman
2022-05-21
The team has been  very helpful and patient to make the SEO working.Their work is consistent and good value for money. Our website have received numerous enquiries and definately making our bussines in a better place than ever.
Read more
diyana mohd jonis
diyana mohd jonis
2022-05-21
Insightful, detailed & responsive.. Looking forward to improved brand presence online.. Kudos to the team..
Read more

LET'S FIND OUT WHAT THEY ARE SAYING ABOUT YOU

Speak To Our Experts Now!